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    Order & Shipping Questions

    Boxes ship on the 1st of every month. Email us for tracking or delivery help.

    Cancel or Change Your Plan

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    Quick Answers

    Before you reach out.

    When will my box ship?
    Our subscription boxes ship out the 1st of each month, with free U.S. shipping on every box.
    Where do you ship?
    We currently ship within the United States. You can ship to a dorm, apartment, campus mailbox, or other location where she can safely receive packages — just include the complete address and any dorm or building details.
    What if she moves or changes dorms?
    You can update your shipping information through your account or by emailing us before the next box ships, and we'll make sure it goes to the right place.
    Can I cancel my subscription?
    Yes — you can cancel anytime. Just be sure to cancel before the next billing date to avoid being charged for the next box. See our Cancellation & Refund Policy for details.
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