Legal
Last updated: August 13, 2026
We know that Happy Heart Boxes might not be for everyone — and that's okay! If you aren't completely satisfied, you can cancel your membership and discontinue your monthly payments at any time.
You can cancel your subscription anytime through your account, or by emailing us at support@happyheartboxes.com. There are no cancellation fees and no minimum commitment.
Please be sure to cancel before your next billing date to avoid being charged for the next box. Once a box has been billed and shipped, that month's charge cannot be refunded, but no further charges will occur after cancellation.
Because each box is curated, purchased, and packed in advance around the monthly theme, we do not offer refunds on boxes that have already been shipped. This applies to both monthly subscription boxes and one-time boxes.
If something in your box arrives damaged, or an item is missing, please contact us immediately at support@happyheartboxes.com. Include your order number and a photo of any damage if you can — it helps us resolve things quickly. We want every box to arrive just as beautiful as it left us, and we'll make it right.
We're always happy to help. Reach out anytime at support@happyheartboxes.com.
