FAQ

Frequently asked questions.

Everything you need to know about sending her an experience she'll remember. Can't find your answer? We're just an email away.

What is a Happy Heart Box?
It's more than a box of products. Each month we send a thoughtfully curated experience built around a single theme, designed to give her a night to create, connect, and unwind. Every experience is different, so there's always something new to look forward to.
What makes it an experience and not just a box?
Instead of a random assortment of products, every item is tied together around one experience, whether that's an activity, a project, a game, or a cozy night in. She gets everything she needs for one memorable moment, plus a collectible Happy Heart keepsake to remember it by.
Who is it designed for?
Every experience is designed specifically for college girls. They make a meaningful gift from parents, grandparents, family, or friends who want to stay connected and send a little love from home.
What's inside each experience?
Each experience includes 4 to 6 thoughtfully chosen items, all tied to that month's theme, along with an activity, project, game, or moment to enjoy. Every box also includes a collectible Happy Heart keepsake she can keep, collect month after month, or pass along to a friend.
Is every month different?
Yes! Every month brings a completely different theme and a brand new experience. No two months are ever the same, so there's always something fresh to look forward to.
Can I send an experience as a gift?
Absolutely! Happy Heart Boxes were created with gifting in mind. A subscription is a wonderful way to give her something to look forward to each month, or send a one-time experience for a birthday, finals, or just because. You can send it directly to your daughter, granddaughter, niece, or friend.
When will it be shipped?
Our subscription experiences ship out the 1st of each month, with free U.S. shipping on every one.
Where do you ship?
We currently ship within the United States.
Can I ship it directly to a college dorm?
Yes! You can ship to a dorm, apartment, campus mailbox, or other location where she can safely receive packages. Be sure to include the complete mailing address and any applicable dorm or building information.
What if she moves or changes dorms?
You can update your shipping information through your account or by contacting us at support@happyheartboxes.com before the next experience ships.
Can I cancel my subscription?
Yes. You can cancel anytime. Be sure to cancel before the next billing date to avoid being charged for the next experience. You can read more in our Cancellation & Refund Policy.
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